Programs, installs and updates

A program does not start

If it says VCRUNTIME140.dll or MSVCP140.dll is missing, install the Microsoft Visual C++ Redistributable. See Before you install.

PBDispatch and PBTerm will not start without ssh.dll next to them, and libcrypto-3 is needed too. See Programs.

If you use the wrong package for your Windows, programs do not run properly. Use the Win32 package on 32-bit Windows and the x64 package on 64-bit.

PBInstall stopped with an error

Read the install log in LOGS. If it says the backup failed, nothing else was changed. Fix the cause (usually a full disk or a file in use) and run PBInstall again. See Installing ProBoard v4.

PBConfig says files are missing

On a fresh install, answer Yes and let it create them. After moving to v4, the Upgrade Data page opens for you. See Upgrading from 16-bit ProBoard.

User dates look wrong

Use Repair User Dates… on the Upgrade Data page. Stop all nodes first. See Upgrading from 16-bit ProBoard.

An update will not install

ProBoard.exe is running. Install when no callers are online, or use the force option knowingly.
The release needs Upgrade Data first. Run it, then confirm.
Read LOGS\UPDATE.LOG. To undo an update, use Tools > ProBoard Updates > Roll Back.

See Program updates.